Our warranty policy specifically addresses the circumstances in which your computer may experience malfunction or failure without any external influences. However, it does not extend coverage to incidental damages resulting from accidental events.

Any attempt to tamper with the internal components of your computer or remove the protective stickers will result in the immediate invalidation of your warranty.

If you are having software issues, you can check the internet for a solution. If you cannot find a solution online, please contact us through the chat widget and we will try our best to help you.

Opening up your computer will void your warranty, if you send a computer with the protective stickers damaged in for a repair, the computer will be sent back to you without repair.

Absolutely! You can share the warranty when selling the computer by sharing the order number that came with your computer.

In order to send a computer in for a repair, you first need to email us at [email protected] or contact us using the chat widget on the bottom right corner of our website. You need to contact us in order to identify the issue and confirm your warranty. Then, just follow the instructions provided in the email.